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Service and Reference Videos

We believe in sharing our knowledge with customers to empower them to use these fine tools to bring comfort to their homes.

The Science Behind an ODS
01:55

The Science Behind an ODS

Owner of Custom Fireplace Shop discusses the science behind an ODS and how it works.
Using the IntelliFire Plus RC300 Wireless Remote
07:39

Using the IntelliFire Plus RC300 Wireless Remote

Learn the simple steps of how to use the RC300 IntelliFireā„¢ Plus Wireless Remote. The wireless remote is required to control standing pilot mode, child safety lock and memory settings. For more information visit http://bit.ly/1OhHPx7
Operating and Syncing the Acumen Remote System
02:35

Operating and Syncing the Acumen Remote System

Jeff from Custom Fireplace demonstrates how to operate and sync the Acumen remote system.
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